Terms of Service
Last updated 18 August 2026
These terms are the agreement between you and Novastack Software LLC for using aiseodriver. By creating an account you accept them.
1. Who you are contracting with
aiseodriver is provided by Novastack Software LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, United States (“we”, “us”). “You” means the person or organisation using the service.
2. Your account
- You must give accurate information and keep your password secure.
- You are responsible for everything done under your account.
- You must be at least 16, and old enough to enter a contract where you live.
- One person or organisation per account. Do not share credentials.
- Tell us promptly if you believe your account has been compromised.
3. What you may analyse
By adding a website to a project you confirm that you own it or are authorised to analyse it on the owner’s behalf. Our crawler identifies itself in its user agent, honours robots.txt, limits its request rate and only fetches pages on the domain you added.
You may also add competitor domains for comparison. We only read what those sites publish publicly — their pages and sitemaps. We do not attempt to access anything private.
4. Trial and billing
- New accounts get a 14-day trial with no card required. If you do nothing when it ends, nothing is charged.
- There is no free tier after the trial. To keep using the service you choose a paid plan.
- Subscriptions renew automatically at the interval shown on your plan until cancelled.
- Prices are shown before you pay and exclude any tax that may apply.
- Payments are handled by Stripe. We never see or store your card details.
- You can cancel at any time; access continues until the end of the period you have paid for.
Refunds are covered by our Refund Policy.
5. Plan limits
Each plan includes a number of websites, AI runs and content pieces per month, and a maximum pages-per-scan. Limits are shown on the Billing page and reset monthly. If you reach a limit we will tell you and you can upgrade. We do not charge overage fees without telling you first.
6. Acceptable use
You agree not to:
- Analyse websites you have no right to analyse.
- Use the service to generate spam, deceptive content, or content that infringes someone else's rights.
- Attempt to access other customers' data, or probe, scan or overload our infrastructure.
- Resell or white-label the service except where your plan expressly allows it.
- Reverse engineer the service, or use it to build a competing product.
- Use the service unlawfully, or in a way that puts us in breach of a third party's terms — including Google's and our AI provider's.
We may suspend an account that breaches this section, and will tell you why.
7. AI-generated output
Recommendations, drafts, rewrites and answers are produced by an AI system working from your website content and your connected data. They can be wrong, incomplete or unsuitable for your situation. They are not professional advice.
You are responsible for reviewing anything before you publish or act on it. As between you and us, you own the output produced for your account, and you may use it freely. Similar output may be produced for other customers with similar inputs, so we cannot promise it is unique.
8. No ranking guarantee
Search engines decide rankings using signals we do not control and do not fully know. We do not promise any particular position, level of traffic, or commercial result. Anything we describe as an estimate or an opportunity is a judgement, not a guarantee.
9. Your data and ours
You keep ownership of your content and data. You grant us the licence needed to host, process and analyse it in order to provide the service, including sending relevant parts to the subprocessors listed in our Privacy Policy.
We keep ownership of the service itself — the software, design, and everything except your content.
10. Third-party services
The service integrates with Google, Stripe and our AI provider. Your use of those integrations is also subject to their terms. If one of them changes or restricts what we can do, some features may change or stop working.
11. Availability
We aim to keep the service available and reliable, but we do not offer a formal uptime guarantee. We may take it down for maintenance, and will give notice where practical.
12. Cancellation and termination
You can cancel from the Billing page at any time, and delete your account whenever you like. We may suspend or close an account that breaches these terms, does not pay, or creates risk for us or other customers. On closure we delete your data as described in the Privacy Policy.
13. Liability
The service is provided “as is”. To the maximum extent the law allows, we exclude implied warranties, and we are not liable for lost profits, lost revenue, lost data, or indirect or consequential loss.
Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim arose. Nothing here limits liability that cannot lawfully be limited.
14. Changes to these terms
We may update these terms. If a change materially affects you we will tell you by email before it takes effect. Continuing to use the service after that means you accept the new terms.
15. Governing law
These terms are governed by the laws of the State of Delaware, United States, and the courts of Delaware have exclusive jurisdiction — except where consumer protection law in your country gives you the right to bring a claim locally.
16. Contact
Questions about these terms: legal@aiseodriver.com. Anything else: support@aiseodriver.com.